Power on the My Passport Wireless Pro hard drive and make sure it has sufficient battery charge.
The WD My Passport device automatically transmits a Wi-Fi signal. Power on your Mac computer and scan for Wi-Fi SSIDs. Select the My Passport Wireless SSID.
Once the Mac-My Passport connection is established, enter the words ‘mypassport.local’ without quotes in the browser’s address bar and press Enter.
The WD My Passport Wireless Welcome screen appears. Read and review the WD T&C and click the I Accept button.
Create a Wi-Fi name and password for the My Passport SSID and click Next. The webpage prompts you to connect your Mac computer to the Absolutely Wi-Fi network and refresh the browser.
After doing so, the WD My Passport Wireless dashboard appears. Take your iPad and download the WD My Cloud app. After the WD My Cloud app installation, connect your iPad to the WD My Passport SSID.
Go back to the WD My Cloud app and launch it. Tap the green plus icon beside the My Passport at the top left-hand side of the screen. Choose admin and begin using the WD My Passport device.
Dec 10, 2015 Well my WD passport is working but I still get the message that my File History Drive has been disconnected for too long. I went in Settings / back up/options and it is still saying last back up was 25/09/15 which was probably just before I installed windows 10. The WD My Passport device automatically transmits a Wi-Fi signal. Power on your Mac computer and scan for Wi-Fi SSIDs. Select the My Passport Wireless SSID. Once the Mac-My Passport connection is established, enter the words ‘mypassport.local’ without quotes in. Software for Mac GoodSync for WD. Install WD Discovery for Mac. WD Drive Utilities for Mac. WD Security for Mac. Product Firmware. Product update for My Passport Wireless SSD. Firmware Release 1.04.17 Release Notes Download Product Details.
First thing to do is update Yosemite. Download and install OS X Yosemite 10.10.2 Combo Update. See if that fixes the problem with the USB port. Be sure to try the drive in each USB port on the computer if you have more than one.
If it still doesn't work then return it to the place of purchase for repair or replacement. If you wish to replace it you must do this within 14 days from date of purchase, and you must return the system to what was originally installed:
Install OS X Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Wd My Passport Wireless Pro
Partition and Format the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
My Passport Wireless Software For Mac Download
Reinstall OS X: Select Reinstall OS X and click on the Install button. Be sure to select the correct drive to use if you have more than one.
My Passport Wireless Pro Setup
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Wireless Software For Pc
This should restore the version of OS X originally pre-installed on the computer.